Novel Coronavirus (COVID-19)

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Update
Beyond the Blueprint for a Safer Economy Effective June 15, 2021, the State of California has moved Beyond the Blueprint for industry and business sectors. Per the California Department of Public Health, some limited and temporary public health requirements remain in place at this time. Learn More Get Vaccinated Marin The COVID-19 vaccine is one of the most important tools to end the COVID-19 pandemic. A safe, effective, no-cost COVID-19 vaccine is available to everyone in Marin County. For more information visit coronavirus.marinhhs.org/vaccine.

Update

Beyond the Blueprint for a Safer Economy
Effective June 15, 2021, the State of California has moved Beyond the Blueprint for industry and business sectors. Per the California Department of Public Health, some limited and temporary public health requirements remain in place at this time. Learn More

Get Vaccinated Marin
The COVID-19 vaccine is one of the most important tools to end the COVID-19 pandemic. A safe, effective, no-cost COVID-19 vaccine is available to everyone in Marin County. For more information visit coronavirus.marinhhs.org/vaccine.

The City of Novato works closely with the County of Marin and Marin Health and Human Services (HHS) to monitor and respond to COVID-19, commonly known as novel coronavirus. We remain dedicated to providing the best possible service to our community, and appreciate the community's efforts and cooperation as we continue to navigate the pandemic.

Frequently Asked Questions

Answers to some of our most frequently asked questions (FAQs) are available below. Additional countywide FAQs are available at coronavirus.marinhhs.org/faq.

Where can I get Marin County COVID-19 updates?

Where can I get City of Novato COVID-19 updates?

The City of Novato has created a webpage with local COVID-19 updates, information of City services and frequently asked questions at novato.org/coronavirus.

To receive updates from the City of Novato use the Stay in the Know section on the right to sign up for email and/or text message alerts from the City.

You can also follow us on Facebook, Twitter, and Instagram. Additionally, the City posts citywide updates on Nextdoor.

Are City of Novato facilities open? What services are available?

The City Administrative Offices at 922 Machin Avenue and the Novato Police Department at 909 Machin Avenue are open for walk-in services. Additional City services continue to be available by appointment or by phone, and many services are available on our website at novato.org. Please see our online directory for department-specific contact information.

For your convenience, police reporting services are available at novatopolice.org or by phone through our 24/7 non-emergency line at (415) 897-1122. In the event of an emergency, dial 9-1-1 for assistance.

All public meetings continue to be held virtually during this time. Meeting details, including how to join and participate, are available at novato.org/calendar.

We appreciate your cooperation and understanding.

How do I find out what protections are in place for renters during the pandemic?

On January 26, 2021 the Novato City Council unanimously adopted an urgency ordinance that will temporarily prohibit rent increases for tenants residing in certain residential units and in specific census tracts in Novato. The rent freeze ordinance is designed to support the long-term recovery of those most disproportionately impacted by COVID-19, lower the risk of displacement through eviction, and limit the accumulation of debt related to COVID-19. The ordinance will take effect on February 1, 2021 and expire on December 31, 2021.
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The County of Marin has been sharing information and resources related to the local Marin County eviction ban and AB 3088: the COVID-19 Tenant Relief Act of 2020 on its Renter and Landlord Resources webpage, www.marincounty.org/renterlandlord

I am a Novato business owner or worker that has been impacted by COVID-19. What resources are available to help me get through this time?

How do I report a Public Health Order violation?

To report a Novato business in violation of Public Health Orders, please email SIPviolations@novato.org. Please include the business name, address, and as much detail as possible regarding the perceived health order violation. Reports will be reviewed and investigated by City staff.

Non-business violations of Public Health Orders should be reported to the Novato Police Department at 415.894.4361 or police@novato.org.

Stay Healthy Novato

The best way to reduce the risk of becoming infected with a respiratory virus, whether the flu or coronavirus, is to practice good hygiene:

Get your COVID-19 vaccine. More information at getvaccinatedmarin.com.
Wear a face covering.
Wash your hands frequently with soap and water for at least 20 seconds, especially before eating, after blowing your nose, coughing, or sneezing.
Use an alcohol-based hand sanitizer when soap and water is not available.
Cover your cough or sneeze with a tissue or crook of your elbow (not your hands). If you use a tissue, throw it away and wash your hands afterward.
Avoid touching your face.
Stay home from work or school if you have a fever or are feeling sick.
Avoid close contact with people who are sick.
Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe. If you use wipes: remember to either throw (or bag and throw) the used wipes into the trash and NOT into the toilet. Wipes (even if labeled "flushable") can clog your toilets, the sewer pipe (private lateral) from your house to the public street sewer, or the public street sewers, and could result in additional health and safety issues. For more information, go to novatosan.com

What the City is doing to help prevent the spread of COVID-19

Increasing cleaning schedule and sanitation efforts at City facilities.
Promoting hand-washing and good hygiene at City facilities, restrooms and counters.
Coordinating outreach and information updates with Marin HSS.
Developed a COVID-19 webpage for the community with information on health resources available and City updates.
Participating in regular conference calls with the County and other regional response agencies to stay up-to-date and prepared to implement strategies to protect and inform our community.
Sharing information with City staff on prevention strategies that emphasize hand-washing and staying home if they aren't feeling well.