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Submit a Service Request

Report potholes, traffic signal problems, parks or median issues, graffiti and other non-emergency repair needs as well as quality of life / homeless concerns, quickly and easily from any device. Your service request will be routed directly to the appropriate City department for resolution.

Service requests are for non-emergencies and are monitored only during regular business hours. If you have issues submitting your request, please contact us at 415.899.8900, Monday through Thursday from 9 a.m. to 5 p.m. and alternating Fridays (please check our calendar for closure dates) or email us at pw@novato.org.

Emergency Requests