Citywide FAQs

Print
Press Enter to show all options, press Tab go to next option
The following is a list of Citywide Frequently Asked Questions. Please use the drop-down menu to filter by department.
  • Administration

    • How do I find the BID Advisory Board's Annual Report and Budget?

    • How do I inform the City of Novato that I am no longer conducting business in your city?

    • How do I protest the BID assessment?

    • How do I submit an online service request?

    • Is there a ban on plastic bags in Novato?

    • Isn't the assessment just another tax?

    • Where can I find the City's current Enterprise Systems Catalog (SB272)?

    • Where can I obtain a copy of my birth certificate, marriage license or a death certificate?

    • Where do I obtain voter information such as my polling place or why I didn't get a sample ballot?

    • Where do I register to vote?

    • Who can I contact for vector-control issues (e.g. rats, mice)?

    • Who do I call with questions relating to trash and recycling services?

    • Who is required to obtain a business license?

  • City Council and Clerk

    • Can I find out more about public notices?

    • Where can I find the City's current Enterprise Systems Catalog (SB272)?

  • Community Development

    • Can I add on to my house?

    • Can I build a storage arbor/shed/garage in my backyard?

    • Can I convert my garage into living space?

    • Can I find out more about public notices?

    • Do I need a building permit to build a fence?

    • Do I need to know which permits I need to use Business Counter?

    • Does the City of Novato require a permit for an alarm on a residence and/or business?

    • How does my home by being in a WUI zone affect a remodel or addition?

    • How long is my permit good for?

    • I just received a letter from the Building Division saying my permit is going to expire. What should I do?

    • I’m almost at my 180 day limit from my last inspection, but I am not quite ready for my next inspection. Can I get an extension so my permit does not expire?

    • Is there a ban on plastic bags in Novato?

    • What are my setback requirements for an addition to my home?

    • What are the requirements to establish a business in my home?

    • What information do I need to use Business Counter?

    • What is Business Counter?

    • What is my zoning?

    • What is the process if I need to remove a tree from my property?

    • What is the purpose of WUI?

    • What is the Wildland Urban Interface ( WUI ) fire area?

    • What work requires a permit?

    • Where can I find the City's current Enterprise Systems Catalog (SB272)?

    • Where can I locate a business in the City?

    • Where can I report a Zoning or Building Code Violation?

    • Where do I get information and apply for a business license?

    • Where do I go to get a Zoning Clearance or Home Occupation Permit?

    • Why does the City have all these land use rules? Why can't I just do what I want with my property?

    • Why is land use permit required?

  • Economic Development

    • How do I find the BID Advisory Board's Annual Report and Budget?

    • How do I protest the BID assessment?

    • Isn't the assessment just another tax?

    • Where can I find the City's current Enterprise Systems Catalog (SB272)?

  • Finance

    • Does the City of Novato require a permit for an alarm on a residence and/or business?

    • How do I find the BID Advisory Board's Annual Report and Budget?

    • How do I inform the City of Novato that I am no longer conducting business in your city?

    • How do I protest the BID assessment?

    • Is a business license transferable?

    • Isn't the assessment just another tax?

    • What is required to change business location address?

    • Where can I find the City's current Enterprise Systems Catalog (SB272)?

    • Where do I get the forms and apply for a business license?

    • Who is required to obtain a business license?

  • Human Resources

    • Can I apply for more than one position at a time?

    • Can I apply online?

    • Can I attach a resume to my application?

    • Can I fax in my application?

    • Can I put "any" for the position I am applying for?

    • How do I apply for a job with the City of Novato?

    • How do I find the BID Advisory Board's Annual Report and Budget?

    • How do I protest the BID assessment?

    • Isn't the assessment just another tax?

    • What is the deadline to turn in my application?

    • When will I hear back from the City about my application?

    • Where can I find a listing of the current job openings at the City of Novato?

    • Where can I find the City's current Enterprise Systems Catalog (SB272)?

  • Parks, Recreation & Community Services

    • Do you offer transportation for seniors?

    • Do you offer youth financial assistance?

    • Does PRCS offer financial assistance to seniors?

    • How can I advertise my business in the PRCS Activity Guide?

    • How can I find out more about the MTSC Annual Holiday Craft Faire?

    • How can I offer a class through the PRCS Department?

    • How can I rent a city facility for an event?

    • How can I stay up-to-date on Parks, Recreation and Community Services events, programs and classes?

    • How do I apply for a part time or seasonal job with the PRCS Dept?

    • How do I become a member at the Margaret Todd Senior Center?

    • How do I register for a class?

    • How do I reserve a park?

    • How often does the PRCS Activity Guide get published, and how can I get a copy?

    • If I register online, is my information secure?

    • What is Novato Fun E-Connect?

    • What is the PRCS refund policy?

    • What kinds of special events are offered by the Parks, Recreation & Community Services Department?

    • Where can I find the City's current Enterprise Systems Catalog (SB272)?

    • Where can I get information about the Recreation, Cultural and Community Services Commission?

  • Police

    • Can I file a police report online?

    • Can I get an officer to speak to my community group?

    • Can I request a vacation check on my residence?

    • Does the City of Novato have any curfew laws?

    • Does the City of Novato require a permit for an alarm on a residence and/or business?

    • Does the Novato Police Department conduct child safety seat inspections?

    • Does the Novato Police Department offer youth programs?

    • Does the police department provide fingerprinting services?

    • Does the Police Department use the money generated from traffic tickets for their own purpose?

    • Does your department provide tours and how do I schedule one?

    • How can I contact a patrol officer?

    • How can I find out about police calls in my neighborhood and crime statistics in the City of Novato?

    • How can I get a copy of my arrest record?

    • How can I get a restraining order?

    • How can I get my vehicle out of impound?

    • How can I go on a police-ride-a-long?

    • How can I obtain a copy of a crime or traffic accident report?

    • How do I file a complaint against a police employee?

    • How do I find out about the status of my investigation?

    • How do I find out if someone is in jail?

    • How do I get a permit to carry a concealed weapon (CCW)?

    • How do I legally evict a tenant?

    • How do I recognize someone’s good work?

    • How do I report a traffic hazard or complaint?

    • How do I report suspicious activity that might lead to a crime?

    • How do I take care of a fix-a-ticket?

    • How do I volunteer at the Novato Police Department?

    • I received a parking ticket; can I pay for it on-line?

    • I received a traffic citation, what do I do? How can I contest the citation?

    • If I am a victim or witness in a case can I receive notice of a suspects release?

    • Is there a law against construction being done on the weekends?

    • Is there a noise law?

    • Is there an appeal process for towing?

    • Someone is using my identity. What should I do?

    • What are the job requirements to become a Police Officer?

    • What are the restrictions on Provisional Licenses?

    • What can be done about abandoned vehicles?

    • What can be done about illegally parked vehicles, such as those blocking a driveway?

    • What can I do about large vehicles (trucks and RVs) parked in my neighborhood?

    • What do I do when I am involved in a traffic accident?

    • What is Megan’s Law and how can I find out if a sex offender lives in my neighborhood?

    • What job opportunities are currently available in the Police Department?

    • What should I do if I get emails or phone calls from someone who wants me to send them money?

    • Where can I find the City's current Enterprise Systems Catalog (SB272)?

    • Why am I getting billed for police response to alarm calls?

    • Why didn’t an officer collect DNA when my car was burglarized?

  • Public Works

    • Can I find out more about public notices?

    • How are streets selected for paving?

    • How do I report a power outage?

    • How do I report a Public Works related emergency after regular business hours?

    • How do I submit an online service request?

    • When does my street get sweeped?

    • Where can I find the City's current Enterprise Systems Catalog (SB272)?

    • Where do I report graffiti and is the property owner responsible for removing it?

    • Who can I talk to about my water service?

    • Who do I call if a City streetlight is out?

    • Who do I talk to about trash service or issues?

    • Who is responsible for repairing sidewalks?

    • Who provides animal services in Novato?

  • Redevelopment

    • Where can I find the City's current Enterprise Systems Catalog (SB272)?